terms condition

Karlodeal Real Term and Condition Policy

Welcome to Karlo Deal Private Limited (“Company,” “we,” “our,” or “us”). By accessing and using www.karlodeal.com (the “Website”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

1. INTRODUCTION

We collect the following types of information when you visit and use our Website:

1.1. Karlo Deal Private Limited operates as an online marketplace for buying and selling vehicles and real estate.

1.2. We also provide mediation services, assisting buyers and sellers in completing transactions.

1.3. These Terms govern your use of our Website and services, ensuring a safe and transparent experience for all users.

1.4. By using this Website, you confirm that you are at least 18 years old and legally eligible to enter into contracts.

2. USER ACCOUNTS & RESPONSIBILITIES

2.1. To access certain services, users may be required to register an account on our Website.

2.2. When registering, users must provide accurate, current, and complete information.

2.3. Users are solely responsible for maintaining the confidentiality of their login credentials.

2.4. Karlo Deal reserves the right to suspend or terminate accounts that provide false information, engage in fraudulent activity, or violate these Terms.

2.5. Users must immediately report any unauthorized account activity to Karlo Deal.

3. CAR SELLING & BUYING POLICY

3.1. Vehicle Listing & Inspection

3.1.1. Sellers must submit their vehicles for inspection by a third-party vendor before listing.

3.1.2. The vendor will assess the condition, history, and market value of the car.

3.1.3. Sellers will receive a price offer based on the inspection. They can accept or decline this offer.

3.1.4. If accepted, the vehicle will be listed on our platform and marketed to potential buyers.

3.2.1. Buyers should review all vehicle details, reports, and images before making a purchase.

3.2.2. Once purchased, the buyer assumes full responsibility for the vehicle.

3.2.3. Karlo Deal is not liable for misuse, accidents, or modifications after purchase.

3.3.1. Buyers may request a refund within 12 hours of purchase if an undisclosed defect is found.

3.3.2. The issue must not have been mentioned in the inspection report or sales description.

3.3.3. Karlo Deal will verify the claim and, if valid, process a refund within [X] business days.

3.3.4. Refunds are not applicable if:

• The issue was already disclosed before purchase.

• The buyer caused damage after receiving the car.

4. REAL ESTATE BUYING & SELLING POLICY

4.1. Seller Responsibilities

4.1.1. Property sellers must provide accurate details about the property, including legal ownership.

4.1.2. The seller is responsible for ensuring that the property has no legal disputes or encumbrances.

4.2. Buyer Responsibilities

4.2.1. Buyers must verify all property documents, legal approvals, and physical conditions before purchase.

4.2.2. Karlo Deal does not guarantee ownership transfer and only acts as a mediator.

4.3. Mediation Role

4.3.1. Karlo Deal facilitates negotiations between buyers and sellers but does not act as a legal party in transactions.

4.3.2. Buyers and sellers are responsible for completing legal formalities, registration, and payments independently.

5. PAYMENT, FEES & TRANSACTION POLICY

5.1. Karlo Deal may charge listing fees, mediation fees, or transaction fees as applicable.

5.2. Payments are processed through third-party payment providers and subject to their terms.

5.3. In case of disputes, Karlo Deal will review the case but holds no liability for direct losses.

6. LIMITATION OF LIABILITY

6.1. Karlo Deal is not liable for:

• Losses due to misrepresentation or fraudulent listings by users.

• Damage to vehicles or properties after transactions are completed.

• Legal disputes between buyers and sellers.

7. PRIVACY POLICY & DATA PROTECTION

7.1. Karlo Deal collects, stores, and processes user data as per our Privacy Policy (link).

7.2. We do not sell, rent, or disclose user data to third parties without consent.

7.3. Users may request data deletion by contacting support@karlodeal.com.

8. ACCOUNT SUSPENSION & TERMINATION

8.1. Karlo Deal reserves the right to suspend or terminate accounts in case of:

• Fraudulent activity.

• Repeated violation of Terms.

• Involvement in illegal transactions.

8.2. Users may delete their accounts by submitting a request to support@karlodeal.com.

9. INTELLECTUAL PROPERTY RIGHTS

9.1. All Website content, including logos, designs, and text, is owned by Karlo Deal and protected by copyright.

9.2. Users may not copy, reproduce, or distribute Website content without written permission.

• Fraudulent activity.

• Repeated violation of Terms.

• Involvement in illegal transactions.

10. DISPUTE RESOLUTION

10.1. In case of disputes, users must first attempt resolution through customer support.

10.2. If unresolved, disputes will be subject to Delhi jurisdiction under Indian law.

11. CHANGES TO TERMS & CONDITIONS

11.1. Karlo Deal may update these Terms at any time.

11.2. Continued use of the Website after changes means acceptance of revised Terms.

12. CONTACT INFORMATION

For any questions or concerns, contact us at: